SAP Signavio
SAP Signavio is a system designed to optimize business processes—either to improve their performance or to prepare the organization for implementing a new system, such as S/4HANA. Within our team, we have certified consultants specializing in this solution.
SAP Signavio provides fast, user-friendly insights into process performance, compliance, benchmarking, and tailored recommendations on how to fix and improve process-related issues in the current system. It also highlights key areas to consider within the SAP ecosystem during transformation initiatives. The platform offers solutions across six core areas.
SAP Signavio solution areas:
- Process Insights
- Process Manager
- Process Intelligence
- Journey Modeler
- Process Governance
- Process Automation
Each solution is designed based on best practices and compliance standards as well as experience in building a corporate class.
SAP Signavio Process Insights
Fast-Track Analysis for Immediate Results
SAP Signavio Process Insights is a process analysis tool that enables rapid identification of areas for improvement and automation within SAP business processes. Easy detection of process weaknesses and implementation of necessary changes helps strengthen collaboration between business and IT.
Key capabilities include:
- Rapid connection to SAP ERP applications and data extraction
- Insight into the core business processes of your SAP ERP system
- Quick identification of areas requiring optimization
- Detection of potential root causes behind key performance indicators
- Enhancement of business processes through recommended actions and technologies
- Benchmarking performance against other companies in your industry
Comprehensive Process Overview
With SAP Signavio Process Insights, you can easily load process data, validate it, analyze performance, identify improvement opportunities, and suggest corrective actions—all within a matter of hours.
Key Features:
- The tool enables automated advanced extraction of process data from your SAP ERP application in less than 24 hours, providing same-day insights.
- Gain a clearer understanding of business processes within SAP ERP—including finance, production, quality, maintenance, service, claims, or capital expenditures—thanks to daily updates.
Rapid Problem Identification
Using predefined process flows and configured performance indicators, you can significantly reduce the time needed to gain process insights. It’s possible to monitor the performance of individual process stages across the enterprise and within end-to-end processes. Pain points are easy to pinpoint!
Key Features:
- Built-in metric indicators cover over a thousand common issues and risks, enabling easy identification and prioritization of key areas for improvement.
- Ensure process protection and rapid response to changing business performance, while analyzing the impact of process inefficiencies.
- Make data-driven decisions to implement meaningful improvements.
Focused Scope for Deeper Analysis
By narrowing the area of interest, it becomes possible to uncover the true root causes of problems. Drilling down into individual documents allows for the identification of potential reasons behind low performance indicators. This enables a multi-perspective analysis of the issue.
Key Features:
- Analysis and comparison of data at the organizational level
- Use of operational performance insights to benchmark against other companies in the industry
Start improving now
Identify business practices and objectives. Resolve the root causes of process performance issues by applying process improvement recommendations directly linked to specific performance challenges.
Key Features:
- Leverage recommended fixes—such as configuration changes or data corrections—to quickly resolve issues in your SAP system using clear action plans
- Maximize the value of your SAP software investments by utilizing suggested SAP applications aligned with best practices and long-term updates
Collaboration Between IT and Business
Accelerated and large-scale identification of process improvement and automation opportunities—driven by data analytics. With intuitive and user-friendly tools, SAP Signavio supports collaboration between decision-makers, business specialists, and IT teams.
Key Features:
- Managers can concentrate on the most critical areas of the company—those that generate the highest returns.
- Meanwhile, users can easily assess the status and performance of business processes, along with an analysis of potential issues.
- The solution supports the justification for SAP S/4HANA transformation, facilitates business approval, and strengthens collaboration between business and IT throughout the entire transformation journey.
Accelerate Your Own Analysis
With SAP Signavio Process Insights, you can get started immediately—quickly locate, narrow down, correct, and prioritize actions, guiding you toward the right direction and building a fast path to process analysis initiatives.
Key Features:
- In-depth analysis tailored to your needs across various systems using SAP Signavio Process Intelligence, focusing on areas with the highest potential for improvement and value
- SAP Signavio Process Intelligence helps uncover the actual execution of processes based on event logs in your systems, conduct thorough end-to-end process analysis, and share insights within the SAP Signavio Process Transformation Suite
SAP Signavio Process Intelligence
SAP Signavio Process Intelligence is a business process analysis solution that enables collaboration and unlocks the potential hidden in process data. From data acquisition and management to detailed process analysis, it supports improvements across departments, system landscapes, and data sources—ultimately driving large-scale customer satisfaction.
With SAP Signavio Process Intelligence, you gain:
- Predefined process views from multiple sources
- Visibility into actual process execution, highlighting inefficiencies and issues while monitoring performance
- Reduced time to insight and identification of root causes behind poorly functioning processes
- Improved process harmony and compliance through visualization of compliance violations
- A clear view of how processes truly operate and how customers experience them
- Organization-wide insights ready for immediate use
Integration and Data Preparation from Multiple Sources
- Connect and retrieve process data—both online and offline—from various systems, including SAP Data Intelligence Cloud and SAP Data Warehouse Cloud.
- Transform raw data into event logs within an environment where processes, business, and IT can collaborate and build complex data models. Integration options reduce analysis time through standard connectors and templates for commonly used processes and systems.
Process Discovery Across the Organization
A comprehensive view of the current state enables identification of issues such as long cycle times, bottlenecks, outliers, and process variants that impact overall performance. Time savings are achieved through the implementation of improvements and best practices using automatically generated new process models.
Understanding process dynamics through data and comparing how processes operate across the organization allows for the detection of compliance violations. As a result, a clear picture emerges of how the organization truly functions on a daily basis—providing a foundation for informed decision-making and initiating standardization, simplification, or redesign of processes.
Quick Start
Predefined solutions and personalized content enable a fast launch of analysis using SAP Signavio Process Intelligence accelerators, available for a wide range of processes and source systems. Accelerated data integration with standard data transformation templates, tailored to various processes and systems, significantly reduces the time and effort required for data preparation.
Unlock New Possibilities
Achieve stronger business outcomes and delight your customers, employees, and suppliers through more efficient and effective operations. Analyze and monitor your performance to uncover process inefficiencies and identify opportunities—using customized indicators and widgets tailored to your specific needs.
Use the SAP Signavio analysis language (SIGNAL) to perform customized, deep-dive evaluations of your data. Accelerate time-to-insight with built-in formulas and ready-to-use analytical tools that detect hidden patterns or data inconsistencies.
Share your findings directly with colleagues via SAP Signavio Collaboration Hub or within the context of your process models in SAP Signavio Process Manager, enabling faster and more confident data-driven decisions.
Incorporate Customer Experience into Your Analysis
Leverage user experience–based process exploration to easily identify inefficiencies and issues that impact your organization’s financial performance. Share analysis results in the form of models within SAP Signavio Journey Modeler, fostering collaboration among your process experts.
Strengthen Team Collaboration
Empower your teams to conduct detailed process analysis by combining self-service capabilities with expert-level analytical tools. Share your insights with others and make it easier for everyone to access meaningful information—enabling smarter decision-making and improving day-to-day operations.
Establish a unified language for process design and optimization to drive transformation across your organization. The SAP Signavio Process Transformation Suite enables you to analyze, process, model, simulate, optimize, and execute business processes—all within a single integrated environment.
Process Manager
Empower your organization with an advanced and intuitive platform for process modeling. SAP Signavio Process Manager allows for rapid creation and sharing of processes, as well as their simulation and optimization. Equip your teams with powerful tools to work with processes—driving large-scale improvements in operational efficiency.
SAP Signavio Process Manager Capabilities
- Collaborative process modeling
- Automatic validation of modeling rules
- Better alignment of processes with organizational strategy
- Organization-wide process deployment
- Reporting and documentation of the current process infrastructure
- Making processes more sustainable
Collaborate on Process Modeling Across the Organization
Enable intuitive and versatile process modeling for both process professionals and business users without BPMN (Business Process Model and Notation) expertise. Model processes using drag-and-drop functionality, with automatic element positioning and reuse of components from a central repository
Compare process models and versions, and track changes over time
Simplify models for different roles using overlays—showing or hiding relevant attributes as needed
Provide feedback and comment on entire processes or specific tasks
Customize modeling notations to fit your business needs
Use notations that best fit your organization. Apply BPMN as the industry standard (BPMN 2.0 supported). Build a process hierarchy in your company using value chains.Receive a clear list of all modeling syntax suggestions and errors to improve the quality and usability of process models.
Validate modeling rules with real-time warnings, tips, and errors to enhance model clarity and consistency.
Process owners can design processes based on best practices and modeling standards.
Accelerate Process Modeling
Analyze your process hierarchy offline and in formats familiar to decision-makers and analysts. Access a variety of reports on process management, license usage, IT systems, RACI overviews, and many other features.
Reports provide an overview of potential risks and related controls identified in selected process models. You can deliver insights into critical process risks and define control measures and requirements.
Save time and costs with process simulations
With Process Manager, you can run process simulations to understand what changes are needed to achieve better outcomes. Compare different scenarios and experiment with various variants to see how they affect cycle time, resource utilization, and costs. This enables more informed decisions when implementing process changes.
Define simulation parameters such as costs, duration, and resource utilization to build accurate process models and predict their behavior across different scenarios. This helps reduce the risk of failed changes and achieve better outcomes in your business transformation.
SAP Signavio Process Governance
Active Process Management
Process Governance enables you to transform your business process models into standardized workflows that can be deployed across the organization. Coordinate tasks, track process evaluations, and support collaborative process governance.
With Process Governance, you can:
- Establish 360-degree process governance with access controls
- Configure and launch Workflow intuitively
- Scale your Workflow as your business grows—without writing code
- Plan process maturity assessments for process owners and support regulatory compliance
- Use simple drag-and-drop form builders to accelerate user adoption
- Ensure consistency and high-quality outcomes by reducing variability in task execution
Manage Process Deployment Cycles
Start automating process approvals and publication. You can configure process owners, risk owners, and quality managers along with their respective tasks by selecting process attributes. Then, map and notify these users using attributes related to process approval, risk and control assessment, and maturity evaluation.
Manage Process Deployment Cycles
Start automating process approvals and publication. Configure process owners, risk owners, and quality managers along with their tasks by selecting process attributes. Then, map and notify these users using attributes related to process approval, risk and control assessment, and maturity evaluation.
Facilitate process compliance by triggering approvals and maturity assessments directly from SAP Signavio Process Manager (license required). Once approved, publish processes automatically and document the approvals.
Elevate your processes
Configure workflows using standard BPMN notation. Eliminate spreadsheets and track tasks directly in the application.
Use the same application to configure and execute workflows, and analyze data in SAP Signavio Process Intelligence or external BI tools.
Automate and standardize manual decisions to reduce the risk of errors and ensure efficient operations.
Integrate workflows and specific tasks with widely used cloud software such as Salesforce or Google Drive, as well as your own IT systems.
Integrated Risk and Control Management
Manage risk and control centrally in one place using the dictionary in SAP Signavio Process Governance. This allows you to organize risks and controls more easily within structurally organized folders.
- Process owners can check where each risk or control element is used within a business process. Additionally, all created elements can be linked to any process or task.
- For enhanced collaboration, you can view and use all risk and control elements in SAP Signavio Process Collaboration Hub (license required).
Build a configurable approval workflow
Achieve desired outcomes with an intuitive, easy-to-use tool. Configure approval workflows using the Business Process Model and Notation standard, eliminate spreadsheets, and track approval tasks directly. Use the same application—SAP Signavio Process Governance—for workflow setup and execution, as well as data analysis in SAP Signavio Process Intelligence or an external BI tool.
- Automate and standardize manual decisions, minimize the risk of errors, and ensure efficient operations.
SAP Signavio Journey Modeler
Enhance your customer experience
With Journey Modeler, you can improve your customers’ experience by connecting their needs with your company’s operations. This simple and effective tool links your business processes to customer expectations, enabling continuous experience improvement.
SAP Signavio Journey Modeler
Discover how Journey Modeler integrates with the world’s first solution suite dedicated to Customer Excellence (CEX). Experience how the Customer Excellence edition enables full 360° outside-in and inside-out thinking—helping you better understand, improve, and transform the way customers engage with your business by turning experience insights and process analysis into operational reality.
Connecting Processes
See how Journey Modeler integrates with the world’s first solution suite dedicated to Customer Excellence (CEX). Discover how the Customer Excellence edition enables full 360° outside-in and inside-out thinking—helping you better understand, improve, and transform the way customers engage with your business by turning experience insights and process analysis into operational reality.
Create the best possible customer journeys
Explore the e-commerce journey and dive into Journey Modeler to understand, improve, and transform how customers interact with your business. Learn how to use step-by-step journey models, embed widgets, extract insights, and connect processes to customer segments for a deeper understanding of how your company operates.
Improve your view of customer journeys
Start creating journey models alongside business processes to visualize the complete way customers, employees, or suppliers engage with your journeys and related processes.
- You can design and modify journey models with extended customization capabilities and use the industry-standard tabular approach.
- Use more than 10 section types that support various data formats to build a complete picture of your journeys.
Customer journeys
Create customer journeys according to standards without specialized knowledge. Adapt them to industry-standard tabular formats, enabling access to all processes related to the customer journey.
- Identify bottlenecks, duplicated activities, and unnecessary steps that may negatively impact customer relationships.
- Create a transparent environment where all employees can identify areas for improvement, streamline operations, and suggest innovations across every operational unit.
Connect data with experiences
- Connect operational data or customer experience data with SAP Signavio Process Intelligence.
- You can connect SAP Signavio Journey Modeler with external systems such as Tableau and Google Data Studio to display data related to each stage of the journey.
Saving time in determining the complexity of the customer journey
SAP Signavio Journey Modeler automatically calculates the Journey Complexity Score based on IT systems, gateways, and handovers for process complexity, as well as stages, customer touchpoints, organizational units, and related journey models.
You can visualize the Journey Complexity Score directly within the journey and stay up to date with its complexity and process complexity in real time. After editing or connecting new processes and journeys, the complexity score updates automatically.
Manage journeys, processes, and data on a single platform
- Leverage the power of data exploration with SAP Signavio Process Intelligence and customer journeys to discover and analyze your customers’ actual paths. Analyze your operational, transactional, and external data as part of your transformation initiatives.
- Combine transactional and performance data and monitor progress in real time to see where your actions impact the customer, providing a holistic view to improve the customer experience.
- With SAP Signavio Process Collaboration Hub, content is created, captured, and shared by anyone, at any time, to support customer journey exploration and transformation initiatives.
